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Our Commitment

Panoramic view of Alenda Golf Course

Golf Escapes, as part of the Sport & Travel Group, are proud of over 20 years of service, keeping holidays on course since 2002. During this time we have aspired to make positive contributions to the travel industry and the communities we as a team are involved in.

Established in 2002, and guided by founder Jon Ruben, our commitment has always been to minimise the negative impact of our organisation and activities as part of our day-to-day life whilst actively looking to make a difference through the charitable support we support through our team, local and golfing communities and further afield raising funds for wider community projects close to our hearts. 

Our corporate social responsibility (CSR) strategy remains in place, guiding our work across:  

Our Team

We are committed to the well-being and continual development of our people and to training our workforce, where employees are appreciated, valued, and given regular feedback so that each employee has a clear understanding of their role and how they contribute to the business. We are an authentic British golf travel brand. We protect and value our heritage and our place within the industry because this will sustain our growth and evolution.  

We operate a meritocracy, where all employees are recognised and rewarded on the basis of their performance, effort, contribution, and achievements. We expect our employees to act with integrity towards one another and exercise a high standard of business practice and service to our clients. We support diversity, fairness, and equal opportunities and aim to involve and consult regularly with employees as to the direction of the business.

Our Customers

We aim to build long-term relationships with all our customers and other stakeholders by understanding and meeting their needs. Attention to detail is key and we always aim to give fair value, consistently high quality, and reliable service, fully accountable at every step. We aim to have the highest professional and ethical standards and will be honest, open, and transparent in all our dealings with customers to remain the industry leaders at this high level of service is core to the success of Golf Escapes.

Our Suppliers

We aim to create and maintain strong relationships with all our suppliers and contractors. We aim to choose suppliers that share our ethos in relation to employment practices, quality, and environmental controls. This will be communicated to all suppliers and potential suppliers. We achieve this in close partnership with https://sandersonphillips.co.uk

Our Service Providers

We aim to create and maintain strong relationships with key service providers. We aim to choose providers who share our ethos in relation to employment practices, quality, and environmental controls. This commitment ensures our ethos and high standards of service remain consistent throughout.

Our Health & Safety

We aim to achieve and maintain high standards of health and safety and provide a safe and healthy working environment for all of our activities. We have a current and effective written health and safety policy that is regularly reviewed and updated.

Our Environment

We have implemented an environmental policy appropriate to our business. As a company operating in a rural part of West Sussex, we are aware of our environmental impact as a business and have taken and continue to take appropriate steps to mitigate that impact, including setting environmental and implementing procedures and providing training so employees and contractors understand their environmental responsibilities and can seek to improve our environmental performance. Furthermore, as an industry leader, we coordinate with our partners to ensure best practices and ways to reduce their own impact.

Our Community

We recognise and understand the significance of the local community within which we operate and the need to secure and maintain our own financial sustainability. We are a strong privately-owned international business that believes in financial independence to protect our future. We are careful about how we use our money. We aim to enhance our contribution to the community by being sensitive to the local people and groups and promoting ethical and socially responsible trading. We actively support and partner with https://varietygolf.org.uk, a Registered Charity in England and Wales No: 209259

We remain industry leaders in golf travel, known for delivering outstanding service, choice, and value, with all our clients enjoying the full financial reassurance and security of booking with a fully bonded travel company (both ABTA and ATOL in the UK) and full members of IAGTO.

However, don’t just take our word for it, take a look at what our clients say as authenticated by Feefo, an independent reviewing platform https://www.feefo.com/en-GB/reviews/golf-escapes

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